Warranty runs out as group sinks into liquidation

An extended warranty firm that has failed to return customer calls or pay staff has reportedly gone into liquidation.

U-NITED Warranties, which until recently provided extended warranties on electrical goods sold through Myer and Big W, appeared to be on the brink of collapse in recent weeks.

Dozens of customers have complained to consumer affairs watchdogs in Victoria and New South Wales after electrical goods sent in for repair had not been returned, or they had been unable to contact the business. The owner of the company, Vern Rickman, has failed to respond to calls or emails from Fairfax.

Former staff have also spoken out, telling MySmallBusiness that almost employees had quit in the past three months. Many claim they are owed wages and superannuation entitlements.

The warranty group, plus two connected businesses, are reported to have gone into liquidation yesterday, with company Grant Thornton stepping in. Grant Thornton did not immediately return calls.

More to come…

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